Community Support




Additional Family & Community Supports


Connect Call - Free confidential Phone Service to support Cork's Migrant Community - Multi languages

To access contact:: Cork Migrant Centre on 086 824 6087


The Connect Call Service is an initiative of Cork City of Sanctuary Movement Covid-19 Task Force. It offers a free confidential phone call up to 5 days per week to those living in direct provision accommodation, or who have been moved from DP into self-isolation facilities, and to migrants living in the community under lockdown.


The calls aim to provide informal psychosocial support and a listening ear, to ease worries and reduce isolation due to the lockdown.

25 volunteers have been trained to provide the service, which is being managed by the Cork Migrant Centre, in collaboration with Cork City Partnership and the Welcome English Language Centre.


Connect Call Service offers support in many languages to facilitate wide access by the migrant community.


 Resources for the Travelling Community : Practical advice, mental health, domestic abuse, money advice and housing -  Visit


Resources for Carers and people with Dementia The Alzheimer Society of Ireland’s National Helpline 1800 341 341 <tel:1800341341>  (6 days per week) Email <>


Ireland's first  online chat service for young people as part of our Youth Information service.

The system will be initially live from 4pm to 8pm Monday till Friday



Learning, Activity and Education Resources   

<>   National Adult Literacy Agency - Supports and Resources

Freefone 1800 202065 – Text Learn 500 50 Visit

NALA (National Adult Literacy Agency) offers a broad range of supports and services, to ensure a clearer understanding of complex information and to facilitate learners, with resources for tutors, ideas for parent’s, and free learning online courses 


1.         Help for people with literacy, numeracy or digital skills needs

2.         Help for parents with their kids learning

3.         Help for people with understanding health, financial and other information

4.         Help for tutors who need teaching resources


Health information can be difficult to understand, especially at the moment.

See the guide below and Freephone 1800 20 20 65 for support.



 Language and Literacy Support for Young Children from Happy Talk, who are a team of Speech and language therapists working with children in Cork.The packs contain games & activities to promote language, early literacy & Learning  Click Here>>> <



Online Library Services. visit  including eBooks, audio books, eMagazines, music, online courses, which  are all free with your library card. Browse online exhibitions; Cork Past and Present, and  the Interactive Timeline 1918 to 1923. 



Employment, Welfare, Business Supports            



Visit the Deptartment of Employment Affairs and Social Protection for latest updates

Community Integration Project

We welcome new members into the Ballincollig community, providing information and advice, a facilitated parental programme and opportunities to meet others with community events and coffee mornings. 



Free Informal Conversational English Sessions

Need to learn basic English? We provide informal, usually small group sessions focusing on the needs of the participants. The sessions are volunteer, scheduled depending on need. Contact us to indicate interest in taking part. 

Community Employment Scheme Places

We support members of the community by offering places on Community Employment (CE) Schemes in the areas of Childcare, Reception and Caretaking.

Community Allotments

       The Family Resource Centre has a community plot in the Ballincollig Allotments at the Regional Park. Free access to plots when vacancies occur. More information on allotments . . . 


Free Financial (Personal & Business) Advice

We facilitate introductions with financial advisers. To make an appointment with our Financial Advisor call on 021 487 6295

Free Legal Advice

We facilitate introductions with legal advisers. Contact Ballincollig FRC Reception on 021 4876295 for appointment details. 

Free Family / Community Support - Information and Signposting



To get further information on any of these services,

contact FRC Reception. (see sidebar)